100% Satisfaction Guarantee
We understand that shopping on the Internet can sometimes feel very risky when you don't know the seller very well, but we do everything we can to make shopping with us a positive and happy experience - that's why we offer a 100% money back guarantee!
We guarantee:
1: Our website is verified and secure.
Our website is hosted on a highly secure and constantly monitored server. Purchase and credit card transactions are processed by a secure, professional and bank-authorized credit card processing company (CCNOW.COM). Our web pages are encrypted with Godaddy 256-bit SSL. When you enter your credit card number in your order, it is transmitted over the Internet in encrypted (scrambled) form. No one will ever see your credit card information because all transactions are automated and conducted electronically.Master-Gallery.Com! guarantees a 100% secure shopping experience. As an added level of security, all purchases are guaranteed by your credit card company and our payment processing company. Payments are made to our payment processing company so you do not have to pay us directly. This provides additional protection for both parties in the transaction.
2: We will keep you updated on the status of your order.
When the painting is halfway done, we will send you “in-process photos”. When the painting is 100% complete, we will send you a photo for review and comment. A tracking number will be emailed to you when the painting is shipped. Our customer service is available 24/7.
3: You will be treated with kindness and respect.
If you are not satisfied when you receive a photo of the finished painting, you may request changes/improvements. We will make the requested changes and send you new photos within 1-2 business days. If you are still not satisfied with the painting after several rounds of revisions, we will refund your payment!
We understand that shopping on the Internet can sometimes feel very risky when you don't know the seller very well, but we do everything we can to make shopping with us a positive and happy experience - that's why we offer a 100% money back guarantee!
We guarantee:
1: Our website is verified and secure.
Our website is hosted on a highly secure and constantly monitored server. Purchase and credit card transactions are processed by a secure, professional and bank-authorized credit card processing company (CCNOW.COM). Our web pages are encrypted with Godaddy 256-bit SSL. When you enter your credit card number in your order, it is transmitted over the Internet in encrypted (scrambled) form. No one will ever see your credit card information because all transactions are automated and conducted electronically.Master-Gallery.Com! guarantees a 100% secure shopping experience. As an added level of security, all purchases are guaranteed by your credit card company and our payment processing company. Payments are made to our payment processing company so you do not have to pay us directly. This provides additional protection for both parties in the transaction.
2: We will keep you updated on the status of your order.
When the painting is halfway done, we will send you “in-process photos”. When the painting is 100% complete, we will send you a photo for review and comment. A tracking number will be emailed to you when the painting is shipped. Our customer service is available 24/7.
3: You will be treated with kindness and respect.
If you are not satisfied when you receive a photo of the finished painting, you may request changes/improvements. We will make the requested changes and send you new photos within 1-2 business days. If you are still not satisfied with the painting after several rounds of revisions, we will refund your payment!
4: You are free to send the painting back for improvement or refund.
We are so confident in the quality of our paintings and services that if you find a painting unsatisfactory, you can return it for correction or refund. Simply place the painting in a sturdy mailing tube and send it back to us by regular mail. Our refund policy is valid for 7 days from the date the painting arrives. If you return a painting for a refund, you will receive a refund of the original payment, minus 10% to cover our worldwide free shipping and handling and restocking fees. Thank you for your understanding!
Again, we use the best materials (canvas, paints and brushes) and the most talented artists. Each painting is carefully inspected by our Quality Director and photographed with a Nikon camera for your review and approval. We pack the paintings with the utmost care and ship them via reputable couriers (UPS, TNT, DHL, FEDEX, EMS). If you are not satisfied with the painting, we will refund your payment.
We are so confident in the quality of our paintings and services that if you find a painting unsatisfactory, you can return it for correction or refund. Simply place the painting in a sturdy mailing tube and send it back to us by regular mail. Our refund policy is valid for 7 days from the date the painting arrives. If you return a painting for a refund, you will receive a refund of the original payment, minus 10% to cover our worldwide free shipping and handling and restocking fees. Thank you for your understanding!
Again, we use the best materials (canvas, paints and brushes) and the most talented artists. Each painting is carefully inspected by our Quality Director and photographed with a Nikon camera for your review and approval. We pack the paintings with the utmost care and ship them via reputable couriers (UPS, TNT, DHL, FEDEX, EMS). If you are not satisfied with the painting, we will refund your payment.